Support & Maintenance
Debug & incident handling
Postmortem ready by the time it's resolved
Debug help with context and docs, incident investigation via runbooks and history, reports and comms generated.
How it works
It reads
- Incoming tickets
- Knowledge base
The agent
Debug & incident handlingPostmortem ready by the time it's resolvedPowered by Dust
Connects to your tools
It delivers
- Suggested replies
- Qualified escalations
From pilot to production
- 01DiagnoseWe map the workflow, the data and the target metric - no generic template.
- 02Wire & iterateThe agent is connected to your real tools and refined with the people who use it.
- 03Measure & scaleAdoption is measured on real data, then the agent moves to production.